In today’s fast-paced business environment, organizations strive to deliver high-quality services that meet customer expectations, drive value, and support strategic goals. One of the most effective approaches for achieving this is through a structured service management model. At the heart of modern IT service management frameworks lies the service value chain, a pivotal element desi... https://www.novelvista.com/blogs/it-service-management/itil4-service-value-chain-explained